Dealer Tips : Porting – Simple Mobile

If you're a cellphone dealer looking to port your Simple Mobile customer to a different carrier, here's what you need to know and do before you start the activation/porting process. 1. Log into your Fast Act Portal or if you don't have access to one, get your customer's SIM Card number (entire 19 digits) 2. Call Simple Mobile customer service (1-877-441-4844) and pretend to be the customer (it's just faster this way). Have the customer's phone in front of you...

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Porting Information

Last Update: 05/30/2017 AIRVOICE WIRELESS: Account Number: SIM Card Number Account Pin Number: Last 4 Digits of SIM Card AT&T WIRELESS (Postpaid): Account Number: Account number will be on the bill (Not your phone number) Account Pin Number: Last 4 Digits of Social (main account holder's) AT&T WIRELESS (GoPhone): Account Number: Call Customer Service : 1-800-901-9878 Account Pin Number: Customer should have this when they first activated their service - 4 digit number BLACK WIRELESS: Account Number: Call Customer Service...

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